Management and Administration - Quality Assurance

Quality Assurance

SAVI architecture aim to provide a consistent, competent and professional service which focused on satisfying the requirements and expectations of our clients and end users. The qualities which characterise this service are also reflected in our day to day relationships with professional colleagues and other members of the constriction team. We have had no claim on our PI insurance.

The service is supported by the following additional policy aims:

Management Policy:

To embrace the quality management principles and requirements outlined in ISO 9001:2008 framework for improving performance and consistently achieving client satisfaction.

Environmental Policy:

To strive to create and maintain a humane work environment where staff are encouraged and given opportunities to continuously improve their skills.

Health and Safety Policy:

To provide a safe working environment and to incorporate the best health and safety practices in the discharge of our duties as designers. By means of the development and implementation of the Quality Management System, the Practice demonstrates clear and controlled systematic working methods. This is subject to regular review to ensure its continuing effectiveness and relevance to the Practice requirements and to provide for continuing improvements.

Quality Assurance Processes

Quality control is central to all SAVI architects limited activities. It is the essence of realising our architecture and leaving both a satisfied client and user.

Our work in the design and construction industry has demanded significantly higher standards of quality management consistent with meeting the relevant parts of BS 50126:1999 Applications: The Specification and Demonstration of Reliability, Availability, Maintainability and Safety. In order to achieve this IRAL have implemented as ISO 9001 compliant Quality Management System with specific additional requirements to meet the standards on construction infrastructure projects. The combined processes have been extensively audited by independent organisations and formal accreditation as both architectural and lead designers have been received.

Implementation of the QMS has had a number of beneficial effects and had contributed to continual improvement in the service that IRAL provide to its client. IRAL quality assurance processes ensure that client, funder, stakeholder and user requirements are rigorously developed, recorded and monitored. Formal projects reviews are carried out by senior member of staff during key project stages to verify project requirements and all technical and design submissions are signed off by a Project Director. All projects changes are ruinously controlled by a Change Control process. THE QMS also has processes which require feedback both during the project development phases as well as post completion.

Our aim is continuously to improve upon our already established standards.